Dental negligence claims for treatment abroad, such as crowns, implants, or veneers, can be pursued, though they are complex. Claims in Ireland must generally be initiated within two years of the treatment or from when you became aware of the injury. Compensation can cover physical pain, corrective treatments, loss of earnings, and travel costs.
Key Aspects of International Dental Negligence Claims:
- Time Limit (Statute of Limitations): You typically have 2 years from the date of the injury or the "date of knowledge" (when you realised the treatment was negligent) to bring a claim.
- Liability Complexity: If you were referred by an Irish agency, the claim may be pursued against them in Ireland. Otherwise, legal action may need to be taken in the country where the treatment occurred, for example, Turkey. Your solicitor will advise here as it might be necessary to sue both the Irish agency and the dental professional abroad together.
- Common Claims: Claims often involve nerve damage, infection, poorly fitted crowns/bridges, broken instruments left in canals, and improper implant placement.
- Damages: You can seek compensation for:
A) General Damages: Pain and suffering.
B) Special Damages: Cost of corrective treatment, remedial work, and travel expenses.
What to Do:
- Consult a Solicitor: Engage a solicitor experienced in medical negligence to determine whether you have a case and advise on the options.
- Seek Independent Dental Opinion: Consult a dentist in Ireland to provide an expert opinion on the damage.
- Gather Evidence: Collect records, X-rays, contracts, and any costs incurred by you from the trip abroad to get the dental treatment. If your trip abroad contained a part holiday you would need to distinguish the actual cost associated with the holiday from the expenses. the dental expenses
Potential Complications:
- Jurisdiction Issues: Determining if the case can be heard in Irish courts.
- Aftercare Issues: Difficulty obtaining records from the foreign clinic. All records should be supplied but sometimes these can be delayed but your solicitor will endeavour to speed these up.
- Language Barriers: Understanding informed consent documentation. Consent should be clearly understood for the treatment to be received and any failure by the dental profession to obtain this irrespective of language barriers falls on the dental professional.
The Package Holiday and Travel Trade Act, 1995
The Package Holidays and Travel Trade Act 1995 is the primary legislation in Ireland that protects consumers who book package holidays and this can include the protection of consumer rights for receiving dental services abroad. It transposed EU Directive 90/314/EEC into Irish law, ensuring that travel organisers are legally responsible for the proper performance of the services they sell.
While the Act was brought in for consumer protection, there are a number of sections that apply in this Act for negligent dental service carried out abroad, namely:
A)Section 11: Liability for defective brochures
B)Section 12: Information to be provided before contract is made.
C)Section 14: Essential terms of contract
D)Section 19: Significance failure of performance
Your solicitor will advise on whether a claim falls with the 1995 Act and if so, will include that in a claim.
As stated at the outset, suing for services carried out abroad can be complex and time consuming so consult your solicitor early for advice on how to proceed.

