A Ryanair flight attendant was awarded € 94k compensation recently by the Court of Appeal in a case which Ryanair ferociously defended. The attendant was on an early morning February flight when the plane had to be de-iced before departure. The plane beside it was also sprayed with de-icing fluid around the same time.
The flight attendant slipped and fell on a vinyl surface, severely hurting and fracturing her arm. She sued Ryanair claiming she had slipped on de-icing fluid brought on to the plane by staff and passengers.
At the High Court, it was said that three other similar incidents had occurred in recent months. Ryanair had also alerted staff, the day after the accident, to be careful about de-icing fluid tracked on to the plane by staff and passengers. An expert for the plaintiff said when it fully dried out, de-icing fluid left a greasy film on the surface.
The court found for the plaintiff and awarded her €94k in general and special damages. The court found it more likely that the fluid left a greasy film on surfaces and passengers were likely to step on it and track it on to the plane. Ryanair should have warned staff about the de-icing procedures and its consequences before the plane prepared to take off. Relying on a similar warning from the previous year was simply not good enough.
Ryanair appealed the decision to the Court of Appeal, but the appeal judge found the presence of the fluid was a finding of fact supported by credible evidence and the court would not disturb this. The manufacturers of the fluid had themselves warned about the likelihood of greasy surfaces and, in any event, there was clear evidence that the fluid was a hazard in three other incidents.
The appeal was dismissed and the plaintiff’s award of € 94k was upheld.
Nangle v Ryanair DAC [2023] IECA 118.